Terms and Conditions

1. Scope of the Guarantee: This guarantee applies exclusively to landlords who are switching their property management to Joyce Property Investments. It does not extend to tenants.

2. Payment of Exit Fees: Joyce Property Investments will cover the exit fees from your previous property management agency, provided it is reasonable and economical to do so. The coverage of exit fees may be partial (e.g., up to 50%) depending on the specific circumstances and costs involved.

3. Exclusions: The guarantee does not cover:

• Exit fees deemed unreasonable or excessively high.
• Any fees not directly related to the termination of the previous management agreement.
• Any additional costs incurred due to circumstances beyond the control of Joyce Property Investments.

4. Claim Conditions:

• To invoke this guarantee, landlords must provide documentation of the exit fees from the previous property management agency.
• The claim must be submitted prior to the signing of the management agreement with Joyce Property Investments upon switching.
• Landlords must agree to a minimum 12-month management agreement with Joyce Property Investments upon switching.

5. Limitations and Amendments:

• This guarantee is not an offer of indefinite financial coverage for all exit fees.
• It is not retroactive and applies only to landlords who switch their property management to Joyce Property Investments at the time of the claim.
• Joyce Property Investments reserves the right to determine the reasonableness and economical feasibility of paying the exit fees.
• The agent reserves the right to review, amend, or withdraw this guarantee at any time.
• Joyce Property Investments reserves the right not to honour this guarantee if the claim is deemed invalid.